Shipping Policy

We aim to make your VeyroFit shopping experience as smooth as possible. Please review our shipping information below.

1. Processing Times

Orders are typically processed within 1–3 business days of being placed. Orders placed on weekends or public holidays will be processed on the next available business day. You will receive an email confirmation once your order has been dispatched.

2. Estimated Delivery Times

Estimated delivery times vary depending on your location and the shipping method selected at checkout. Please refer to the shipping options available at checkout for current estimated delivery windows. Delivery times are estimates and are not guaranteed.

3. Tracking

Where tracking is available, you will receive a tracking number via email once your order has been dispatched. Use this number to track your shipment on the relevant carrier's website. Please allow up to 24 hours for tracking information to update after you receive your dispatch email.

4. Shipping Delays

While we aim to meet estimated delivery windows, delays may occasionally occur due to factors outside of our control including carrier delays, customs processing or adverse weather conditions. We appreciate your patience if this occurs and encourage you to track your shipment or contact us if you have concerns.

5. Wrong Address

It is the customer's responsibility to ensure that the shipping address provided is correct. VeyroFit is not responsible for orders shipped to an incorrect address provided at checkout. If you notice an error in your shipping address after placing an order, please contact us immediately at [YOUR EMAIL].

6. Lost or Missing Packages

If your tracking shows that your package has been delivered but you have not received it, please check around your delivery location, with neighbors and with your local post office. If you are still unable to locate your package, please contact us at [YOUR EMAIL] so we can assist you.

7. International Shipping

We currently ship to select international destinations. Availability and estimated delivery times for international orders will be displayed at checkout. International orders may be subject to additional delivery times beyond our estimated windows.

8. Customs, Duties and Taxes

For international orders, customs fees, duties and taxes may be charged by your country upon arrival of the shipment. VeyroFit has no control over these fees. Any customs charges are the responsibility of the customer. Please check with your local customs office before placing an international order if you have concerns about additional charges.

9. Contact

If you have questions about your shipment or our shipping policy, please contact us at [YOUR EMAIL].