Shipping policy
Shipping Policy
At VeyroFit, we currently ship orders within the United States only.
This Shipping Policy explains how orders are processed, shipped, tracked, and handled if delivery issues occur.
For any shipping-related questions, please contact us at:
team1gfda@gmail.com
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1. Order Processing Time
Orders are usually processed within 1–3 business days after payment has been successfully completed.
Business days are Monday to Friday, excluding weekends and public holidays.
During high-demand periods, product launches, holidays, or unexpected delays, processing times may be slightly longer. If there is a major delay with your order, we will contact you by email.
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2. Shipping Locations
We currently ship to customers located in the United States.
At this time, we do not offer shipping outside the United States.
Customers are responsible for entering a complete and accurate shipping address at checkout.
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3. Estimated Delivery Time
Estimated delivery time within the United States is usually:
6–12 business days
Please note that delivery times are estimates and cannot be guaranteed. Delays may occur due to carrier issues, weather conditions, high order volume, incorrect address information, holidays, or other circumstances outside our control.
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4. Shipping Costs
We currently offer free tracked shipping on eligible orders within the United States.
Any shipping costs, if applicable, will be clearly displayed at checkout before the order is placed.
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5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if tracking is available.
Please allow 2–5 business days for tracking information to update after shipment confirmation.
In some cases, tracking may show limited updates while the package is in transit.
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6. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us immediately at:
team1gfda@gmail.com
We will do our best to update the address before the order is processed. However, once an order has been shipped, we cannot guarantee that the address can be changed.
VeyroFit is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.
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7. Lost, Delayed, or Missing Packages
If your order has not arrived within the estimated delivery window, please contact us with your order number at:
team1gfda@gmail.com
We will review the tracking information and help investigate the issue where possible.
If a package is confirmed lost, we may offer a replacement or refund depending on the situation and the available shipping information.
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8. Failed Delivery or Unclaimed Packages
If a package cannot be delivered because of an incorrect address, failed delivery attempt, refusal of delivery, or failure to collect the package, it may be returned to the sender or handled by the shipping carrier.
In such cases, VeyroFit is not responsible for additional shipping costs or losses caused by failed delivery due to customer-related errors.
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9. Split Shipments
Some orders may be shipped in multiple packages if they contain multiple products or if items are shipped from different fulfillment locations.
If this happens, you may receive separate tracking numbers and packages may arrive on different days.
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10. Damaged Items During Shipping
If your item arrives damaged, please contact us within 7 days of delivery at:
team1gfda@gmail.com
Please include:
* Your order number
* Photos of the damaged item
* Photos of the packaging
* A short description of the issue
We will review the case and provide a suitable solution where applicable.
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11. Contact
For all shipping questions, please contact:
VeyroFit Customer Support
Email: team1gfda@gmail.com
Website: veyrofit.store
We aim to respond within 1–2 business days.